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20C1200K Service Manual V2.0

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1. Overview

This manual focuses on Commissioning, Routine Onsite Survey, Troubleshooting, and Spare Parts Replacement instructions for the PowerCombo-20C2H1200K of energy storage systems.

1.1. Symbols

The following symbols may appear in this article, and their meanings are as follows:

DANGER: Indicates a hazardous situation that, if not avoided, will result in death or severe injury

WARNING: Indicates a dangerous situation that, if not avoided, will result in death or severe injury

CAUTION: Indicates a dangerous situation that, if not avoided, may result in minor or moderate injury

NOTICE: Indicates that if property damage may result from improper use.

NOTE: Please note important information best practices and recommendations.

NOTE is used to address information that is not related to personal injury, equipment damage, and environmental degradation.

Symbol

Explanation

Electricity

Electric hazard, please keep clear.

Grounding

Grounding point.

No Smoking

Smoking in or around containers is prohibited.

Refer to instruction manual

Please read this manual carefully to avoid missing important information.

1.2. Revision record Document version A01

⚫ First official release

The contents of this manual are subject to periodic updates or revisions due to product development without prior notice.

1.3. Symbol Description

NO.

Symbol

Explain

1

BESS

Battery Energy Storage System

2

HVAC

High Voltage Air Conditioner

3

FSS

Fire Suppression System

4

PCS

Power Conversion System

5

GPC

Grid Point Controller Box

6

BP

Battery pack

9

HVU

High Voltage Unit

7

BMU

Battery Management Unit

8

CMU

Cluster Management Unit

10

PLC

Programmable Logic Controller

11

GW

Gateway

12

BMS

Battery Management System

13

HMI

Human Machine Interface

14

SOC

State Of Charge

15

SOH

State Of Health

2. Safety Precautions

2.1 Important safety instructions

Safety warning

When operating and maintaining the BESS, please read this manual carefully and follow the identification on the BESS and all safety precautions in the manual.

Authorised Engineer

  • Commissioning and maintenance of the BESS must be carried out by an engineer appointed by the manufacturer or its distributor.

  • Unauthorised operation may endanger personal safety and lead to malfunction or damage to the BESS.

  • Damage caused by non-compliance is not covered under warranty.

Compliance

  • Installation, operation and maintenance of the BESS must comply with local laws, regulations and codes.

  • The safety precautions in this manual are in addition to, and not a substitute for, local laws, regulations and codes.

Important Safety Guidelines

  • This manual contains important safety guidelines for the 20C1200K BESS that should be strictly followed during installation and maintenance.

DANGER

Any contact with the copper bars, contactors, and terminals inside the device or connected with the loop of the utility grid might result in burning or fatal electric shock.

Don't touch any terminal and conductor connected with the loop of the utility grid.

Pay attention to any instruction and safety documents about power on grid.

WARNING

There might be an electric shock risk inside the BESS!

Any operation related to this device will be conducted by professionals.

Pay attention to the safety precautions listed in safety instructions and installation documents.

WARNING

Don't touch electric parts within 15 minutes after the power outage!

There is dangerous energy in capacitance storage. Don't touch device terminal, contactor and cooper bar, and other electric parts within 15 minutes after disconnecting all device power supplies.

NOTICE

All maintenance and preservation inside the BESS require using tools and shall be conducted by the trained person. All internal equipment that needs to be opened with tools must be maintained by a professional. Please read this service manual before operation.

2.2. Attention

2.2.1. Personnel requirements

Site engineers must prepare the following tools:

Wear protective gloves

Wear head protective

Wear Safety footwear

Refer to Service

Manual

No smoking

Warning: Electricity

2.2.2. Application scope

The Energy storage products are only permitted to use for commercial or industrial purposes and must not be used in any environment or application related to life support equipment.

2.2.3. Electrical safety marking

The marking contains important information about the security operation of the system and is strictly prohibited from tearing or damaging. Make sure the logo is clear and readable, and replace it as soon as damage or blur occurs.

2.2.4. Explain

For easier reading of this manual, images are provided. The images are used only for illustration purposes, and if there is any inconsistency between the image and the actual product, the actual product shall govern.

2.3 Storage Attention

2.3.1. Environmental requirement

  • Storage Temperature:

    1. Short-term Storage (up to 1 month): -20°C to +55°C  

    2. Long-term Storage (up to 1 year): 0°C to +35°C  

    3. After 12 months at the recommended temperatures, irreversible capacity loss may range from 3% to 10%.

  • Relative Humidity:

Should not exceed 95%, non-condensing.

  • Safety Precautions:

No explosive materials should be present in the storage area.

  • Pollution Control:

Avoid strong acids, alkalis, and other highly contaminating substances that could adhere to or be inhaled by the equipment.

  • Storage Surface:

The ground must be flat, with a height variation of less than 3mm between the ground and the box.

  • Storage and Transportation Duration:

Total storage and transportation time must not exceed 6 months from the date of shipment. After 6 months, battery charging and State of Charge (SOC) calibration are required, with at least 60% SOC to be restored. Failure to recharge as required may impact battery performance and lifespan.

  • Inspection Requirement:

If the storage period exceeds 3 months, the battery must be inspected and tested by professionals before use.

  • Storage State Definition:

If the battery has not undergone charging and discharging cycles for 3 consecutive days, it is considered to be in a storage state.

2.3.2. Charging Guidelines Before Storage:

  • For Storage Periods Less Than 10 Days:

Charge the battery to ensure the minimum voltage of each string is ≥ 3.30V. The "Ready" indicator light on the "Status" interface should be green.

  • For Storage Periods of 10 Days or More:

    1. Charge the battery to ensure the minimum voltage of each string is ≥ 3.36V.  

    2. Check the minimum voltage of the cells on the "BMS Status" interface, ensuring it is ≥ 3.36V. The "Ready" indicator light must be green. If voltage is inadequate, set the BESS to charging mode until the minimum voltage is achieved.

  • Loss of External Power Supply:

Disconnect all breakers and isolation switches of the system. When power is restored, close all breakers and isolation switches and perform maintenance on the system.

NOTICE

In the storage state, lithium cells experience a self-discharge rate of approximately 0.1% per day. Without proper maintenance over an extended period, the State of Charge (SOC) may become inaccurate. If the cell voltage drops too low, it can lead to over-discharge, potentially causing damage to the cells!

It is important to note that any faults arising from inadequate maintenance under these conditions are not considered quality issues and will not be covered under warranty terms. Regular monitoring and maintenance are essential to prevent such issues and ensure the longevity and reliability of the battery system!

3. System Introduction

3.1 Introduction to the System

The PowerCombo-20C2H1200K utilizes a 20-foot standard shipping container, featuring integrated AC and DC systems that are 100% pre-installed and FAT for ease of transportation and quick on-site installation.

Specifications

Rated Power: 1,200 kW Energy Capacity: 2,256 kWh

Components:

As illustrated in Figure 3-1, the PowerCombo-20C2H1200K energy storage system includes:

  • Energy storage batteries

  • GPC control box

  • Air conditioning unit

  • Fire suppression system

  • Auxiliary device

(Note: The transformer is supplied by the customer.)

Figure 3-1 Schematic diagram of energy storage system

Primary Circuit Diagram

Figure 3-2 is a primary circuit diagram of the 20C2H1200K. After the battery energy is converted by PCS , it supplies power to users through transformer.

Figure 3-2 Primary Circuit Diagram

3.2 Technical Data

Item

Energy storage system

Model

PowerCombo-20C2H1200K

Battery string type

LPF Lithium-ion S407-24P15

Battery capacity

2,256kWh

Rated battery voltage

1,228.8Vdc

Battery voltage range

1,075.2Vdc-1,363.2Vdc

AC rated voltage

690Vac@3W+PE

AC rated voltage frequency

50/60Hz

AC rated voltage power

1200kW

AC rated voltage current

167.35A(Each String)

Operating temperature range

-20℃ ~+ 40℃

Storage temperature range

-20℃ ~+55℃

Operating humidity range

≤95%

Altitude

2,500m

Cooling

Air cooling

Communication interface

Ethernet

Communication protocol

Modbus TCP

Protective Class

IP54

Size(W*D*H)

6,058*2,438*2,591 mm

Weight

< 26.5t

4. System Components

4.1 System Layout

The system is divided into three areas: Battery room, PCS room and Electrical room.

Figure 4-1 System layout

NO

Name

Description

1

PCS room

PCS module

2

Electrical room

Mainly includes GPC controller, distribution box, auxiliary transformer, high voltage unit, fire control controller, fire cylinder, etc

3

Battery room

Mainly contains battery string, air conditioning, fan system

4.2 Power Conversion System

The conversion system can realize the bi-directional energy conversion between the battery and the AC power supply of the grid. Its core part is an inverter composed of power electronic components and embedded control software.

Figure 4-2 EH-0200-HA-M

Figure 4-3 PCS schematic diagram

Table 4-1 LED indicator status description

LED color

State

Explain

Green

Steady on

The conversion is turned on.

Blinking (1s)

The conversion is not turned on.

Off

The conversion is not powered on.

Blue

Steady on

The back end is connected and the conversion is a slaver.

Blinking (1s)

The back end is connected and the conversion is a master.

Fast blinking (0.5s)

The back end is not connected and the conversion is a master.

Off

The back end is not connected and the conversion is a slaver.

Red

Steady on

Device failure

Blinking (1s)

Equipment alarm

Off

There is no alarm or fault

4.3 GPC Controller Box

The GPC serves as the control and data acquisition center for the Battery Energy Storage System (BESS). It collects and integrates data from various components, including:

  • - Power Conversion System (PCS)

  • - Battery Management System (BMS)

  • - Fire Suppression System (FSS)

  • - Air Conditioning (HVAC)

By aggregating this data, the GPC enables comprehensive scheduling and management of system operations. This ensures optimal performance and enhances the overall efficiency and reliability of the energy storage system, allowing for seamless integration and coordination among all subsystems.

Figure 4-4 GPC controller box

4.4 Power Distribution Box

Figure 4-5 Distribution Box

Table 4-2 Distribution box layout and description

NO.

Description

External dry contact signal 0D1 terminal block of containers

Converter AC side circuit breaker

AC bus of the system (AC outgoing bus of the system)

4.5 Battery

  • Integrate BMU modules through copper bars and cable series;

  • The positive and negative copper bar can withstand the current intensity of more than 250A;

  • Battery pack: No external exposed live metal parts;

  • Battery Pack: The overall calendar life is more than 10 years; cycle life is not less than 5000 times. (The end of life is the battery capacity degradation to EOL with 80% retention)

Figure 4-6 Battery PACK

Table 4-3 Battery Datasheet

Item

Parameter

Nominal capacity

14.336kWh

Cycle life

>5,000 cycles

Rated voltage

51.2V

Lower voltage limit

44.8V

Upper voltage limit

56.8V

Cell shape

Square

Cell capacity

280Ah

Cell rated voltage

3.2V

Cell voltage range

2.8V-3.55V

Cell cycle life

>6,000 cycles

Cell maximum discharge rate

0.5C

Cell QTY

16

Battery module QTY

2

Module Spec

1P16S

4.6 Battery String

The battery string is a smart and user-friendly energy storage product. It consists of 24 standard battery packs (P15), the BMU in the battery pack can effectively monitor and manage the each battery pack, and improve the safety performance and cycle life of the DC system during the entire operating life.

Figure 4-7 Battery String

Table 4-4 Battery String Configuration Table

NO

Item

Specification

Qty

Unit

1

20C2H1200K

Includes battery pack and battery rack

6

string

Each String Contains

1

Battery pack

Internal integrated battery module, battery pack sampling unit BMU

24

set

2

Battery rack

The bottom is fixed, and up to 24 battery packs

3

set

4.7 HVU

Figure 4-8 HVU

The HVU is equipped with advanced features to ensure the safe and efficient operation of the battery system:

High-Voltage Disconnection Capability:

The HVU can safely disconnect the high-voltage unit.

Power Circuit Protection:

The power circuit integrates contactor, fuses, and breaker, providing reliable protection for the battery string against faults.

Integrated Cell Management Unit (CMU):

The CMU functions as a secondary Battery Management System (BMS), collecting data from each Cell Management Unit (BMU). This allows for realtime current monitoring and protection of the entire battery string, ensuring timely communication and responsiveness to any issues.

5. BESS Commissioning

5.1 Pre-power-up checks and precautions

5.1.1. Precautions

Before commissioning the Battery Energy Storage System (BESS), it is crucial to ensure the following:

  • Qualified Personnel:

Confirm that all commissioning personnel possess the necessary qualifications and have completed safety training.

  • Safe Environment:

Ensure that the area surrounding the BESS is clear of fire hazards, explosive materials, and other dangerous elements.

  • Personal Protective Equipment (PPE):

Provide essential PPE, including insulated gloves, goggles, and other protective gear to safeguard personnel.

  • Equipment Compliance:

Verify that the model, specifications, and parameters of the equipment meet project requirements, particularly for critical parameters such as voltage, current, and power.

  • Wiring Verification:  

Inspect the wiring connections of the energy storage equipment to the grid, load, and transformer to ensure correctness.

  • Secure Cable Connections:

Check that all cable joints are tight and free from looseness or poor contact to prevent failures.

  • Environmental Conditions:

Confirm that the temperature, humidity, and ventilation in the area where the energy storage equipment is located comply with operational requirements.

5.1.2. Container appearance inspection

The Battery Energy Storage System (BESS) has an IP54 protection rating, making it suitable for outdoor installation. To ensure safe and efficient operation before commissioning, please verify the following:

  • Container Condition:

    1. Check that the container is in normal condition with no peeling paint, corrosion, cracks, scratches, or obvious deformations.  

    2. Ensure that all doors can open and close properly.

  • Interior Dryness:

Inspect the inside of the container to confirm it is dry, without any ponding or water stains.

  • Cabinet Stability:

Ensure that all cabinets are securely installed and will not shift or fall due to vibrations.

  • Assembly and Wiring Integrity:

    1. Verify that all internal assemblies and wiring are complete and standard.  

    2. Confirm that cables and conductors are reliably connected, with no damage or disconnections.  

    3. Ensure that screws are tightened, cables are not exposed, and the system is properly grounded.

  • Labeling and Signage:

    1. Check that labels, silk screen prints, signboards, and nameplates are complete and clearly visible.  

    2. Ensure that any dangerous electrified components have appropriate safety protection or warning signs.

  • Cable Management:

Ensure that cables are tied evenly, with no sharp corners left at the cutting points of cable ties.

5.1.3. Grounding inspection

BESS must be securely grounded to ensure personal safety. The BESS shell provides two ground points. The ground points are arranged diagonally at the bottom of the container, as shown in Figure 5-1. After the container is secured to the base, weld the external ground flat steel to the ground point of the container shell, and take anti-corrosion measures according to the electrical standards.

Figure 5-1 Container ground point

5.1.4. Power cable connection

NOTE

The battery string cable has been removed during transportation. Install it again after the device arrives at the installation site.

All cables are stored in a carton under battery cluster 2# (2BC) in the battery room.

Take out the battery cluster cables in the carton

Figure 5-2 Location of cable and spare parts

Figure 5-3 Fixed end of DC cable

NOTICE

When the joint is inserted tightly, there will be breaking sound, if the joint is not inserted tightly, there will be equipment damage!

5.1.5. Battery insulation inspection

Insulation testing is a crucial step in ensuring the safe operation of Energy storage products. The high or low insulation resistance directly affects the insulation performance of Energy storage products, which in turn affects the service life and safety performance of the BESS. Through insulation testing,the insulation performance of electrical equipment can be evaluated to ensure its safety and reliability under normal operating conditions.

Figure 5-4 Insulation resistance tester

Operation Steps:

Step 1:

Disconnect DC Connection: Remove the positive or negative connection on the DC side of the High Voltage Unit (HVU).

Step 2:

Set Up Insulation Tester: Connect the positive terminal of the insulation resistance tester to the positive/negative connector of the HVU. Ground the negative terminal of the insulation resistance tester.

Step 3:

Perform the Test: Use a DC voltage of 1500V or above for the test, and maintain the testing duration for 1 minute.

Step 4:

Record Results: Check and record the test results. The insulation resistance value should be ≥ 10 MΩ to ensure acceptable insulation performance.

1# Rack +:

1# Rack -:

2# Rack +:

2# Rack -:

3# Rack +:

3# Rack -:

4# Rack +:

4# Rack -:

5# Rack +:

5# Rack -:

6# Rack +:

6# Rack -:

NOTICE

The DC side cable can only be removed from the positive or negative terminal during insulation testing to prevent positive and negative short circuits!

5.2. Power-up operation

WARNING

People with electrical operation qualifications can operate Energy storage products, and others may not operate without authorization!

Operation Steps:

Figure 5-5 Start-up operation step

AC side switch location

Table 5-1 Distribution box breaker

Symbol

Circuit breaker

Function description

1

QF21

1#PCS AC circuit breaker MCCB

2

QF22

2#PCS AC circuit breaker MCCB

3

QF23

3#PCS AC circuit breaker MCCB

4

QF24

4#PCS AC circuit breaker MCCB

5

QF25

5#PCS AC circuit breaker MCCB

6

QF26

6#PCS AC circuit breaker MCCB

19

QFBK

AC switch of control transformer MCCB

20

QF3K

1#AC power switch MCB

21

QFUPS

External UPS power switch MCB

22

QFKC-1P

GPC power switch MCB

23

QFFC

Fire controller power switch MCB

24

QFFCM

Fire fan power switch MCB

25

QF2K

2#AC power switch MCB

26

QFA1

1#Air conditioning power control switch MCB

27

QFA2

2#Air conditioning power control switch MCB

28

QFA3

3#Air conditioning power control switch MCB

29

QFA4

4#Air conditioning power control switch MCB

30

QFA5

5#Air conditioning power control switch MCB

31

QFA6

6#Air conditioning power control switch MCB

32

QFCP

Container lighting and socket power control switch MCB

33

QFHV1

1#~3#High voltage unit power switch MCB

34

QFHV1

4#~6#High voltage unit power switch MCB

35

QFFAN

Control transformer cooling fan power switch MCB

Table 5-2 GPC breaker

SN

Name

Function

36

ZKKC

Control box DC24V control circuit power switch

MCCB

Control Mode

The energy storage system has two operating modes: Constant AC power mode and Stop mode.

Figure 5-6 Operation mode setting interface

Table 5-3 Description of system operation modes

Mode

Description

Constant AC power mode

Running state: positive number is discharge, negative number is charging

In charging state, the system converts alternating current from the grid into chemical energy stored in the battery

In discharge state, the system converts chemical energy in the battery into electric energy and discharges it to the grid

Failure occurrence: When the system detects a fault signal, it switches to “Stop” mode

Receive stop order: When the system receives stop instruction, it will switch to “stop” mode

Stop

System stop working

5.3. Inspection after power-up

5.3.1. Switch signals and data check

DC Breaker Check Step:

Step 1:

Close HVU Breakers 1# ~ 6# (QF61 to QF66).

Step 2:

Verify whether the switch on the (HMI) is illuminated.

Contactors Check Step:

Step 1:

Close Contactors 1# ~ 6# (QF61 to QF66).

Step 2:

Verify whether the switch on the (HMI) is illuminated.

Figure 5-7 Switch check

Battery Status Check Step:

Step 1:

Check the battery voltage and temperature in the BMS interface, record the data.

Figure 5-8 BMS data check

1# High Voltage:

1# Low Voltage:

2# High Voltage:

2# Low Voltage:

3# High Voltage:

3# Low Voltage:

4# High Voltage:

4# Low Voltage:

5# High Voltage:

5# Low Voltage:

6# High Voltage:

6# Low Voltage:

1# High Temp:

1# Low Temp:

2# High Temp:

1# Low Temp:

3# High Temp:

1# Low Temp:

4# High Temp:

1# Low Temp:

5# High Temp:

1# Low Temp:

6# High Temp:

1# Low Temp:

NOTICE

The BESS should be recharged as soon as possible after the voltage below 3V!

Charging and discharging temperature should be >15 degrees

5.3.2. HVAC inspection (cooling, heating)

Check Step:

Step 1:

Verify that communication is normal after powering on the air conditioning unit.

Step 2:

Set the ECS interface to manual mode. Adjust the cooling/heating temperature logic values to simulate high/low temperature conditions and check if the air conditioning unit activates cooling/heating.

Step 3:

When the air conditioning unit operates normally in cooling/heating mode, revert the temperature logic values to their normal state and switch back to automatic mode.

Step 4:

Confirm that the air conditioning unit has turned off the cooling/heating function.

NOTICE

Due to site conditions it is usually only possible to check the cooling/heating function!

5.3.3. Fire Suppression system inspection

Method 1: Tool Trigger

Figure 5-9 Trigger tools

Step 1:

Remove the fire gas solenoid valve and check whether the solenoid valve thimble is popped up.

Step 2:

Use a smoke spray to trigger the smoke sensor in the battery room, ensuring that the secondary alarm is activated and the second-level alarm indicator light on the fire host illuminates.

Step 3:

Use a portable temperature gun to trigger the temperature sensor, ensuring that the first-level alarm is activated. Both the first and secondlevel alarm indicator lights on the fire host should illuminate, followed by a 30-second countdown before releasing the fire suppression gas.

Step 4:

Confirm that the external alarm and indicator lights are activated, and the solenoid valve thimble pops up (indicated by red), confirming that the fire system is triggered correctly.

Step 5:

After completing the tests, press the reset button to restore the fire suppression system, and use the appropriate tool to reset the solenoid valve.

Method 2: Manual Trigger Step 1:

When testing tools are not available on-site, manually press the fire alarm button to trigger the fire suppression alarm.

Figure 5-10 Outdoor button Figure 5-11 Indoor button

Step 2:

Once the alarm is triggered manually, the fire suppression alarm should activate immediately, and the fire host will begin a 30-second countdown.

Step 3:

After the countdown ends, the solenoid valve thimble for the fire gas cylinder will pop up.

Step 4:

After completing the test, click the reset button to restore the fire system and use the appropriate tool to reset the solenoid valve.

NOTICE

The thimble must be unpopped when installing the fire gas cylinder solenoid valve after commissioning!

5.3.4. EPO Test

Step 1:

After verifying that the BESS is functioning normally, press the emergency stop button located on the outside of the container.

Step 2:

Once the emergency stop button is pressed, the following components should trip:

  • System breakers: QF2K and QF3K

  • AC breakers: QF21 to QF26

  • DC breakers: QF61 to QF66

5.4. Charge-discharge cycle test

5.4.1. Charge/discharge cycle test

Step 1:

Follow the BESS power-up steps to close all system switches. Check the BESS status interface to ensure that the system ready indicator light is continuously illuminated.

Step 2:

Access the Energy Storage interface following the steps shown in the figure.

Step 3:

Perform a charging test using a power of 0.5C, maintaining this for 5 minutes while monitoring the system for any abnormal alarms.

Step 4:

Conduct a discharging test using a power of 0.5C, also for 5 minutes, and observe the system for any abnormal alarms.

Step 5:

After the charging and discharging tests are completed, confirm whether the system needs to be stored for more than 10 days. If storage is required, disconnect the system switches according to the storage precautions.

6. Routine Onsite Survey

6.1. Maintenance Instructions and Tools Introduction

6.1.1. Maintenance Instructions

Power Disconnection

Before performing maintenance on BESS, ensure that both the AC and DC sides are completely disconnected from the power supply. A minimum waiting time of 15 minutes must be observed to allow for the full discharge of any residual energy in the BESS.

Qualifications of Maintenance Personnel

Maintenance personnel must possess valid electrical operation certifications and be familiar with local electrical safety standards and operating procedures. They should have sufficient experience and have received specialized training for maintaining energy storage systems. ⚫ Personal Protective Equipment (PPE) Requirements

Maintenance personnel must wear the required personal protective equipment (PPE) according to safety standards before starting any maintenance work. This includes, but is not limited to: insulated gloves, insulated footwear, protective work clothing, helmets, and safety goggles. Proper PPE is essential to prevent injuries caused by electrical hazards or accidental incidents during maintenance.

Weather Condition Restrictions

Maintenance work should never be carried out under adverse weather conditions, such as strong winds, high humidity, typhoons, rain, or lightning. Any damage caused by performing maintenance under such conditions will not be covered under quality protection warranties.

After-Maintenance Inspection

After maintenance is completed, ensure that the BESS door is fully closed. Additionally, verify that the weatherproof sealing strip around the door is intact and not curled or damaged. This ensures the sealing and waterproofing of the system.

6.1.2. Tools Instructions

Needed tools

Picture

Description

Helmet

Protect your head

Insulated boots

Prevent electric shock

Insulating gloves

Prevent electric shock

3mm flat-head screwdriver

Tighten the dry contact signal cable

Torque wrench (19mm)

Used to tighten AC cable nuts

Hexagon wrench (5mm)

For battery PACK and PCS room ceiling bracket installation

Diagonal cutting pliers

Used to cut protection ring on fire solenoid valve

Electric hand drill

It is used with double head cross head for disassembly and installation of equipment

Multimeter

Used to measure power grid, battery voltage and frequency

6.2. Maintenance Items

Maintain a list of items:

NO

Items

Maintenance Objectives

1

Container and Environmental Inspections

1) Ensure Structural Integrity and Sealing: Inspect the container for visible structural damage, corrosion, or leaks. Check door seals, gaskets, and seams to ensure proper sealing and structural integrity.

2) Eliminate External Hazards: Examine the surrounding environment for factors such as water ingress, insect infestation, or dirt buildup that could affect the efficiency or safety of the BESS (Battery Energy Storage System).

3) Extend Container Lifespan: Perform preventive maintenance, including cleaning and rust prevention, to minimize external wear and tear and ensure long-term durability.

2

PCS Room

Inspection

1) Ensure Efficient AC-DC Conversion: Check the performance and condition of the Power Conversion System (PCS), including the cooling system, connections, and overall functionality. Verify that the PCS operates within specified parameters to maintain high efficiency and reliability.

2) Prevent Equipment Damage: Check for signs of overheating, unusual sounds, or any other indicators of stress or malfunction that could lead to equipment damage. Ensure proper ventilation around the PCS.

3

Battery Room Inspection

1) Ensure Battery Safety: Inspect the batteries for any signs of leakage, corrosion, swelling, or abnormal temperatures. Ensure that fire protection and ventilation systems in the battery room are functioning properly.

2) Extend Battery Life: Maintain batteries by regularly checking charge/discharge cycles, environmental conditions (temperature, humidity), and overall performance to ensure their longevity.

4

Fire Suppression System Inspection

1) Ensure Reliable Operation: Test fire detection, alarm systems, and fire suppression systems to confirm they are fully operational. Ensure that fire extinguishers, sprinklers, and smoke detectors are in place and functional.

2) Identify and Eliminate Hazards: Inspect for any fire risks or issues that could lead to system malfunctions, such as damaged detectors or low cylinder pressure. Ensure compliance with local fire safety standards.

3) Ensure Monitoring System Reliability: Test gas sensors and alarm systems to ensure functionality.

5

Air Conditioning Inspection

1) Maintain Efficiency: Check air conditioning units to ensure they are maintaining optimal temperature and humidity levels for battery and equipment operation. Clean filters and inspect fans and compressors for smooth operation.

2) Identify and Resolve Malfunctions: Look for signs of leaks, unusual noises, or reduced cooling capacity. Check for blocked air ducts or malfunctioning components and address any issues to prevent system failure.

6

Battery Protection Settings Check

1) Ensure BMS Reliability: Verify that the Battery Management System (BMS) settings are correctly configured, including charge/discharge limits, temperature thresholds, and State of Charge (SOC).

2) Eliminate Risk of Failure: Use a host computer to connect to the BMS and check for software errors, mismatched settings, or communication issues between the BMS and the battery. Adjust settings as needed to prevent overcharging, overdischarging, or other malfunctions that could lead to battery failure or safety hazards.

6.3. Container and Environmental Inspections

The inspection process for the BESS container involves a comprehensive visual and functional assessment of both its exterior and interior components. This includes checking for structural integrity, safety features, grounding, and potential hazards in the surrounding environment.

Items

Inspection Methods and Requirements

Results Record

Container Outer Fencing (optional)

1) Visually inspect the fencing to ensure it is intact, undamaged, and free of rust

Container Surroundings (within 10ft)

1) Visually inspect for the presence of flammable, explosive, or other hazardous materials.

2) Visually inspect for debris piles, weeds, low-lying areas, or construction zones.

3) Visually inspect for any operations that could affect the safe operation of the energy storage system.

Warning Symbols

1) Visually inspect warning signs to ensure they are clear, legible, and undamaged.

Container foundations and earthing

1) Visually inspect the foundation for cracks, damage, subsidence, tilting, or displacement.

2) Check the grounding system to ensure it is intact, with no corrosion or damage to the grounding poles

Container Interior

1) Visually inspect the interior for leaks or water damage, focusing on the AC inlet and battery compartment.

2) Inspect internal cable holes for intact fireproofing material.(Optiona)

Container Exterior

1) Visually inspect the container surface for oxidation, corrosion, or damage to waterproof sealing strips. Ensure seals are intact with no crimping or damage.

2) Visually inspect shutters and dust nets for damage and dust accumulation inside or outside the container. Use portable industrial vacuum to clean dust nets and interior dust.

3) Manually open and close the container doors to ensure operation with no deformation

6.4. PCS Room Inspection

WARNING

  • Only professional personnel are allowed to maintain the converter. Others cannot maintain it without authorization!  

  • In order to ensure the safety of maintenance personnel, it is prohibited to touch any live parts of the converter when the converter is running, and always check whether the ground point of the converter is reliably connected.  

  • After the converter is completely powered off, there are still dangerous voltage hazards in the converter! Wait for 15 minutes before operating the converter!  

  • When the converter is working, it is prohibited to plug or unplug the toolless female connector!  

  • Please use qualified spare parts provided by Sineng only. Sineng shall not assume any liability for the equipment damage due to the use of nonSineng spare parts.

The inspection of the electrical and power converter focuses on ensuring both the physical condition and operational functionality of key components. This includes verifying the cleanliness and safety of the electrical room, checking the integrity of cables, terminals, and grounding connections, and ensuring that all power systems are operating efficiently.

Items

Inspection Methods and Requirements

Results Record

Electrical Room Status Check

  1. Inspect the electrical room to ensure equipment is tidy, free of dust, and undamaged.

  2. Manually check that the door lock is intact and the switch is functioning correctly.

  3. Verify there are no abnormal temperatures, the ventilation fan is running normally, and there are no unusual odors in the room.

  4. Ensure all warning labels inside the room are clear and not peeling.

Cable and Terminal Inspection

  1. Check that the AC input connections on the primary side are secure and not loose.

  2. Inspect the main grounding connections to ensure there is no looseness and the grounding bus is free of corrosion.

  3. Ensure DC and AC cables are securely connected and free of damage.

  4. Check that the cable locks on the PCS are tightened properly.

  5. Inspect that the PCS grounding wire is securely connected.

PCS Inspection and Cleaning

  1. Visually inspect the PCS modules for any abnormalities.

  2. Check that the PCS fans are running without unusual noise and ensure the cooling pathways are not blocked.

  3. Listen for any abnormal sounds during PCS operation and ensure all indicator lights are functioning normally.

  4. Check the communication and internal signals via the HMI to ensure there are no issues.

  5. Use a portable vacuum cleaner to clean the PCS ventilation openings.

System Software Check and Update

  1. Check the current version of the system software.

  2. Compare with the latest available version and update the software as necessary

Date Record:

No

Record

Value 11

1

PCS A phase voltage

2

PCS B phase voltage

3

PCS C phase voltage

4

PCS Grid Frequency

5

PCS DC Side Volt 1#

6

PCS DC Side Volt 2#

7

PCS DC Side Volt 3#

8

PCS DC Side Volt 4#

9

PCS DC Side Volt 5#

10

PCS DC Side Volt 6#

6.5. Battery Room Inspection

The inspection of the battery room and its components focuses on maintaining optimal environmental conditions and ensuring the integrity of the battery system. This involves checking room temperature and humidity, ensuring they are within safe operating limits, and performing a thorough inspection of the battery packs for any damage or operational issues.

Items

Inspection Methods and Requirements

Results Record

Battery Room Environmental Check

  1. Check the room temperature and record (should be < 45°C).

  2. Check the room humidity and record (should be < 85%)

Battery Pack Inspection and Cleaning

  1. Visually inspect the battery pack for any signs of damage, rust, or corrosion.

  2. Turn on the PACK fan and check for normal operation with no unusual noises.

  3. Clean the fan intake and the air conditioning ventilation ducts.

  4. Verify that the lighting equipment functions normally with no issues.

Battery Pack Wiring Inspection

  1. Check that the power cables and secondary wiring on the PACK are securely connected and show no signs of abnormalities.

  2. Inspect the high-voltage box terminals and network cables for looseness, deformation, or detachment.

GroundingCheck

  1. Check that the grounding connections are secure, with the grounding resistance not exceeding 4Ω.

  2. Inspect the appearance of the grounding copper plate to ensure it is intact and free of corrosion.

Battery Status Check

  1. Ensure good consistency between battery cells (voltage difference should be < 300mV in an empty state).

  2. Check that the battery voltage and temperature are normal, with no alarm signals, and that the high-voltage box indicators are normal.

Date Record:

RACK

No.

Cell Highest

Temp

Cell Lowest Temp

Cell Highest

Volt

Cell Lowest Volt

1

2

3

4

5

6

Software Version:

RTU

CMU

HMI

BMU

6.6 Fire Suppression System Inspection

The fire safety inspection ensures the proper functioning of fire suppression systems within the energy storage facility. This includes verifying the operation of the fire extinguishing and alarms, as well as conducting simulation tests to check the responsiveness of smoke and temperature sensors.

Items

Inspection Methods and Requirements

Results Record

Fire Safety Status Check

  1. Ensure the fire control panel indicators are functioning properly, and the backup power supply is normal. Record the battery voltage.

  2. Inspect fire extinguishing cylinders for deformation and check that the gas pressure is within the normal range (22-26 Bar).

SimulationTest

  1. Manually or using testing tools, trigger the fire release alarm.

  2. Verify that the smoke and temperature sensors are working correctly and can trigger alarms as expected.

  3. Check that the audible and visual alarms (including sirens) are functioning properly.

  4. After triggering the fire alarm, ensure that the pin is automatically ejected.

Gas Check

  1. Use the gas sensor remote control to turn on the simulation test function to check whether the battery compartment exhaust fan works correctly.

Fire Water Interface check

  1. Inspect the fire water interface for any signs of deformation and ensure that the valve sealing is intact.

PressureReliefValveCheck

  1. Check the animal-proofing device on the pressure relief valve for proper connection and ensure it shows no signs of deformation.

Figure 6-1 Fire logic

6.7. Air Conditioning Inspection

The air conditioning inspection ensures that both the physical condition and functionality of the system are optimal. This includes checking for cleanliness, damage, and secure installation, as well as confirming that ventilation openings are clear. Simulation tests are performed to verify the heating and cooling functions, while cables and terminals are inspected for integrity.

Items

Inspection Methods and Requirements

Results Record

Status Check

  1. Inspect both the interior and exterior of the air conditioning unit for cleanliness and ensure there is no visible damage.

  2. Ensure the air conditioning unit is securely fixed, with no condensation inside the indoorunit and no obstructions in the outdoor unit's ventilation openings.

Simulation Test

  1. Adjust the heating/cooling logic setting parameters in manual mode to simulate whether the air-conditioner can turn on the heating/cooling function normally or not

Cable and Terminal Inspection

  1. Visually inspect the power and communication cables for the air conditioner to ensure they are intact and securely connected, with no signs of loosening or damage.

Operational Check

  1. Manually adjust the air conditioning operation logic, ensuring the heating and cooling functions operate normally.

  2. Verify that both the indoor and outdoor fans run smoothly with no unusual noise, and check that the return air temperature sensor is functioning correctly

6.8. Battery Protection Settings Check

No.

Check Content

Data Record

Set Value

1

Battery Cell Voltage Upper Alarm Limit

3.55V

2

Battery Cell Voltage Upper Protection Limit

3.65V

3

Battery Cell Voltage Lower Alarm Limit

2.8V

4

Battery Cell Voltage Lower Protection Limit

2.6V

5

Battery Cell Temperature Upper Alarm Limit

45℃

6

Battery Cell Temperature Upper Protection Limit

55℃

7

Battery Cell Temperature Lower Alarm Limit

5℃

8

Battery Cell Temperature Lower Protection Limit

-5℃

9

PACK Terminal Temperature Upper Alarm Limit

45℃

10

PACK Terminal Temperature Upper Protection Limit

55℃

11

Pack Voltage Upper Alarm Limit

1363.2V

12

Pack Voltage Upper Protection Limit

1401.6V

13

Pack Voltage Lower Alarm Limit

1075.2V

14

Pack Voltage Lower Protection Limit

998.4V

15

Charge/Discharge Rated Current

114A

16

Charge/Discharge Overload Current Alarm Limit

123A

17

Short-Circuit Current Protection Limit

143A

7. Guidance on spare parts replacement

7.1. List of common spare parts

No

Name

Model

Qty

1

BMU

BMU-KB16SA

2

2

CMU

CMU A05(DC1500V)

1

3

BMU Comm. cable

TC-BP-BMU-PS+COMM-110mm-A01/EU

2

4

PACK adapter board

BMUCOMM A01

2

5

PACK secondary harness

Cable-Ctrl-BP-166-6P-A0/EU

2

6

Temperature sensor

TS103F25C3435FB-EL260A

2

7

PACK fan

AFB0824SHW20, cable length 190mm

2

8

Hall sensor

L37S300D15M

1

9

DC fuse

170M1813

2

NOTICE

The table above lists the list of spare parts that are given away.

Depending on the project requirements, you may contact the manufacture for more detailed spare parts.

7.2. Battery System

7.2.1. BMU

NOTICE

  • Confirm that no live voltage remains at any point in the system before proceeding with any maintenance or replacement of parts

  • Ensure that all maintenance personnel are wearing the required PPE, including insulated gloves, safety glasses, protective footwear, in accordance with safety standards and local regulations.  

  • PPE should be checked for integrity before use to ensure it provides adequate protection against electrical hazards.

Step 1: Disconnect HVU power

Disconnect the faulty BMU corresponding to the battery string HVU DC contactor;

Figure 7-1 Contactors switch

Disconnect the AC 220V HVU power switch (QFHV) in the distribution box.

Figure 7-2 QFHV Switch

Disconnect the DC breaker of the HVU of the corresponding battery string of the faulty BMU.

Figure 7-3 HVU DC Switch

Step 2: According to the fault information of the BMS_Tools, find the Pack of the BMU corresponding to the fault.

Figure 7-4 PACK

Step 3: Remove Pack power cable and communication COM terminals

Figure 7-5 Power Cable

Figure 7-6 Communication Cable

Figure 7-7 Cable connector

Figure 7-8 Cable Location

WARNING

The two cable connector must be completely unplugged, it is forbidden to have a situation where only one end of the cable is removed; it is forbidden to have a situation where the positive and negative ends of the target PACK are unplugged and the cable is hanging in the air!!!!

Step 4: Remove the PACK panel

Remove the panel screws.

Figure 7-9 PACK panel

Unplug the terminals on the adapter board and completely remove the panel.

Figure 7-10 BMU Power Cable

Step 5: Replacement of BMU

Unplug BMU Sampling Terminal.

Figure 7-11 BMU Sampling Terminal

NOTICE

Insulated gloves must be worn for plugging and unplugging operations!

Use a Phillips screwdriver to remove the screws at the corners of the BMU plate and take out the BMU plate.

Figure 7-12 BMU

Replace the new BMU and install the screws at the corners to complete the fixing, the DIP position of the new BMU should be the same as the old BMU replaced.

Figure 7-13 DIP Code

Step 6: Reset Panel and Cables

Step 7: HVU Power-Up

Close HVU DC breaker

Close HVU AC 220V MCB on distribution box

Close contactor on HMI

Step 8: Decode using BMS_Tools,IO Unlock >> BMU dialling code unlocked >> reboot >> BMU locked dialling code

Figure 7-14 BMS_Tools

Step 9: After completing the BMU replacement, use HMI or BMS_Tools to check if the fault is eliminated.Check that the BMU software version are always the same as the other PACK.

7.2.2. PACK Fan

Step 1: Remove the panel screws.

Figure 7-15 PACK panel

Step 2: Unplug the power cable from the defective fan and remove the fastening screws.

Figure 7-16 PACK Fan

Step 3: Replace the fan with the same model and tighten the screws.

7.3. HVU(High voltage unit)

7.3.1. CMU

Step 1: Disconnect HVU power

Disconnect the faulty BMU corresponding to the battery string HVU DC contactor;

Figure 7-17 Contactors switch

Disconnect the AC 220V HVU power switch (QFHV) in the distribution box.

Figure 7-18 QFHV Switch

Disconnect the DC breaker of the HVU of the corresponding battery string of the faulty BMU and disconnect power cables.

Figure 7-19 HVU DC Switch

Step 2: Use a 5mm Phillips screwdriver to remove the nine screws from the cover, lift off the cover and confirm locate of CMU.

Figure 7-20 HVU Cover Figure 7-21 CMU

NOTICE

Screwdrivers operate vertically to prevent screws from slipping!

Step 3: Remove CMU

Clean the fixing adhesive on the CMU terminal block and pull out the terminals in order.

Figure 7-22 CMU

Step 4: Replacement CMU

Before installing a new CMU, use a portable hoover to suck out the debris of the adhesive inside the HVU.

Replacement CMU and restore HVU

Step 5: After completing the CMU replacement, use HMI or BMS_Tools to check if the fault is eliminated. Check that the CMU protection value and software version are always the same as the other strings.

7.3.2. Fuse

Step 1: Disconnect HVU power

Disconnect the faulty BMU corresponding to the battery string HVU DC contactor;

Figure 7-24 Contactors switch

Disconnect the AC 220V HVU power switch (QFHV) in the distribution box.

Figure 7-25 QFHV Switch

Disconnect the DC breaker of the HVU of the corresponding battery string of the faulty BMU and disconnect power cables.

Figure 7-26 HVU DC Switch

Step 2: Use a 5mm Phillips screwdriver to remove the nine screws from the cover, lift off the cover.

Figure 7-27 HVU Cover

NOTICE

Screwdrivers operate vertically to prevent screws from slipping!

Step 3: Remove Fuse

Use spanner (13mm) to loosen and remove screws.

Figure 7-28 Fuse

Remove fuse

Figure 7-29 Remove Fuse

Step 4: Replacement Fuse

To install a new fuse, pre-fix the screws at both ends of the fuse first, without tightening the screws.

Use 14mm open-end spanner to hold the screws of positive and negative copper rows of circuit breaker output, use torque spanner with 13mm on the opposite side, adjust the torque value according to the torque requirement, and fasten the M8 flange nut, the torque is 14kgf.cm.

Figure 7-30 Install Fuse

Step 5: After completing the fuse replacement, use HMI or BMS_Tools to check if the fault is eliminated.

8. Troubleshooting

8.1. Information

In the event of an abnormal failure of an BESS that cannot be repaired with the help of the service manual, please contact a the manufacturer’s engineer and send for the following information:

  1. BESS model;

  2. Container number;

  3. Gateway number;

  4. Fault information (pictures, videos, logs);

8.2. Battery system

Troubleshooting of the battery system can be carried out via the HMI and

BMS_Tools (see the BMS user manual for details on how to use BMS_Tools).

Alarm Event

Fault Type

Common causes

Methods

BMS

Communication Fault

BMS

Communication

Fault / CAN

Communication

Fault

  1. Poor connection of network cables

  2. Poor connection of communication harness

  3. Fault in battery pack adapter board

  4. CMU fault

  5. Reverse connection of CAN_H and CAN_L

  1. Inspect the network cables and communication terminals at HVU and switch

  2. Check continuity of battery pack communication harness

  3. Inspect the battery pack internal adapter board

  4. Check if CMU is damaged

  5. Swap CAN_H and

CAN_L connections

Current Alarm

Overcurrent /

Short Circuit

Alarm

  1. Fault in high/low precision current sensors or poor sampling cable connections

  2. CMU fault or calibration failure

  3. Current sensor calibration failure

  4. Incorrect BMS limit values

  1. Inspect the current Hall sensors inside HVU

  2. Verify if CMU is sampling correctly

  3. Recalibrate CMU using a signal generator

  4. Check if BMS limits are correctly set

Leakage

Current Alarm

  1. current sensor

  2. CMU fault or calibration failure

  3. Leakage current sensor calibration failure

  4. Incorrect BMS limit values

  1. Inspect leakage current Hall sensors inside HVU

  2. Verify if CMU is sampling leakage current correctly

  3. Recalibrate CMU using a signal generator

  4. Check if BMS limits are correctly set

Overvoltage

  1. Incorrect or failed BMS limit values

  2. Poor connection or broken voltage sampling harness 3. Fault in BMU

  1. Verify if the cell voltage is abnormal

  2. Inspect the voltage sampling harness for any issues

  3. Check if the BMU is functioning correctly

(DIP settings)

Battery

Voltage

Abnormal

Undervoltage

  1. Voltage sampling harness poor connection or broken

  2. Fault in BMU

  1. Check voltage sampling harness for issues

  2. Inspect BMU for faults

Sampling Disconnect

  1. Voltage sampling harness poor connection or broken

  2. Fault in BMU

  1. Inspect voltage sampling harness for continuity

  2. Check BMU for

    faults

Battery Temperature Abnormal

Battery System Low Temperature

  1. PACK fan failure

  2. Air conditioning heating failure or logic malfunction

  3. Air conditioning return air temperature sensor failure

  4. Fault in PACK temperature probe

  5. Disconnection of PACK temperature sampling

  6. Fault in BMU

  7. Low environmental temperature

  1. Check if the PACK fan is operating normally

  2. Verify if the air conditioning system is heating as expected

  3. Inspect the temperature probe for faults

  4. Check if the BMU is correctly collecting temperature data

Temperature Abnormality (Large temperature difference, abrupt change, or no change)

  1. PACK fan failure

  2. Fault in PACK temperature probe sampling

  3. Poor connection of temperature probe sampling harness

  4. Fault in BMU

  1. Inspect the PACK fan for proper operation

  2. Verify if the PACK temperature probe is sampling correctly

  3. Check the temperature probe harness for continuity

  4. Check for BMU faults

8.3. PCS

Troubleshooting of fault messages can be carried out through the HMI PCS status interface (see the BESS user manual for details on the use of the HMI).

Alarm Event

Fault Type

Common causes

Methods

AC Voltage Abnormal

AC Overvoltage

  1. Grid voltage fluctuation

  2. PCS internal fault or software parameter error

  1. Check grid-side voltage and external transformer operation

  2. Verify PCS module and protection parameters

AC

Undervoltage

DC Voltage Abnormal

DC Overvoltage

  1. DC side voltage higher than PCS internal setpoint

  1. Check if PCS internal parameters are correctly set

  2. Check if PCS module's detection components are working properly

DC

Undervoltage

  1. DC side not connected or battery not connected

  2. DC side battery overdischarge

  1. Verify DC-side cable connections

  2. Check if all DCside switches are closed

  3. Check for battery overdischarge

PCS Soft Start Abnormal

AC/DC Soft Start Fault

  1. AC/DC soft start current abnormal

  2. Internal PCS module open/short circuit

  1. Manually power down and restart the BESS to check if the issue resolves

PCS Frequency Abnormal

Overfrequency / Underfrequency

  1. Grid-side frequency fluctuation or load abnormality

  2. PCS internal fault or software parameter error

  1. Check grid-side frequency and external load for abnormalities

  2. Verify PCS module and protection parameters

Overtemperature

System Overtemperature

IGBT Overtemperature

  1. Equipment overload

  2. Cooling system failure

  3. High ambient temperature

 

  1. Check if equipment is overloaded

  2. Verify if cooling system is working properly

  3. Check if ambient temperature is within normal limits

 

Overload

System Overload

 

  1. Load too large

  2. System operating temperature too high

  3. Internal circuit issues

  1. Check if PCS output power exceeds rated capacity

  2. Verify if PCS has been running at high load for too long, causing overheating

  3. Manually power down and restart the system to check for internal circuit issues

AC Phase Sequence Abnormal

AC Reverse Sequence

AC Phase Missing

  1. External AC wiring issue

  1. Use a phase sequence tester to check the system's phase sequence

Dry Contact Shutdown

System Tripped

  1. Internal signal fault

  1. Contact the manufacturer’s engineers to check for internal software issues

WARNING:

8.4. Fire Suppression System

Alarm Event

Common causes

Methods

General Fault and Power Fault

  1. AC 220V power supply missing

  2. DC backup battery not connected

  1. Check if the QFXF circuit breaker in the GPC is closed

  2. Check if the DC battery is connected and the DC battery voltage is normal (24V)

  3. Contact manufacturer’s engineers for support

Flooding Zone Fault

1. Water immersion sensor triggered by error

1. Check if the water immersion sensor has been falsely triggered

Release Imminent

  1. Fire extinguisher bottle has been accidentally triggered

  2. Pressure switch triggered by shipping feedback device

  1. Check if the solenoid valve needle has popped out, indicating that gas has been released

  2. Use a screwdriver to rotate the pressure switch clockwise to reset  

8.5 HVAC

Alarm Event

Common causes

Methods

Cooling or Heating Failure

  1. System logic configuration error

  2. Return air temperature sensor failure or malfunction

  3. Blockage in the internal airflow or external exhaust outlet

  1. Check the air conditioning operation logic through the HMI

  2. Verify if the return air temperature sensor is reading correctly

  3. Clean the internal ducts and external exhaust outlets

Internal Circulation Fan Not Starting

  1. Low return air temperature, entering energy-saving mode

  2. Main power supply failure

  3. Fan motor seized

  4. Loose terminals

  1. Check the air conditioning internal operation logic settings

  2. Check the rated voltage of the AC power input phase to ensure it is within the 220V±15% range

  3. Check if any foreign object is obstructing the fan

  4. Inspect the fan terminal connections for looseness

Fan Noise

  1. Fan bearing wear

  2. Fan blades scraping against other objects

  1. Replace the fan

  2. Check if any cables or objects are interfering with the fan blades

Frequent Voltage Alarms

  1. Power supply failure

  2. Circuit sensor malfunction

  1. Check the external power supply

  2. Replace the circuit board

Exhaust Pressure High

  1. Dirty or clogged condenser

  2. Condenser fan not running

  1. Clean the condenser

9. Gateway and Update

9.1. Gateway online

Method 1:

Step 1:

Prepare a medium-sized local SIM card with a stable network connection.

Step 2:

Insert the SIM card into the gateway, then restart the gateway (disconnect the power and reconnect it).

Step 3:

Consult with a manufacturer’s engineer to confirm whether the gateway is online.

Method 2:

Step 1:

Prepare an Ethernet cable that provides a stable network connection (ensure the network is WAN and that the firewall is configured to allow the gateway to connect).

Step 2:

Connect the Ethernet cable to the ETH1 port on the gateway.

Step 3:

Consult with a manufacturer’s engineer to confirm whether the gateway is onlin

9.2. Site Update

NOTICE

Remote update are available once the site meets the required network conditions. On site update are only offered when a network connection is unavailable!

9.2.1. RTU update

Operation Step:

Step 1:

Prepare SD card with a maximum storage capacity of 32GB, formatted as FAT32. (A blank SD card is pre-installed in the RTU at the factory )

Step 2:

Extract the package to access two folders.

Step 3:

Disconnect the power supply to the RTU, insert the SD card into the RTU, then reconnect the power supply. The SD indicator on the RTU will blink. After a few seconds, the Error indicator blink, indicating that the upgrade is complete.

Step 4:

Disconnect the power to the RTU, remove the SD card to clear the internal files, then reinstall the SD card and reconnect the power. Once the update is complete and there are no errors, the Error indicator will turn off and the Run indicator will turn on.

NOTICE

The SD card must be formatted after the update is complete!

9.2.2. HMI update

Operation Step:

Step 1:

Remove the USB flash drive from the back of the HMI (ensure the USB flash drive is formatted as FAT32).

Step 2:

Extract the update package and copy it to the USB flash drive.

Step 3:

Insert the USB flash drive back into the HMI. On the screen, click "Download" and enter the password “111111”. (Make sure the HMI remains powered on during this process.)

Step 4:

Select the corresponding folder for the update. Wait for a short period until the download file indicator appears.

Step 5:

Check the HMI version on the system interface to confirm whether the update was successful.